by admin | Dec 10, 2019 | Microsoft
Customer Support – What’s New? Customer support is the facade of a business. Customers are not familiar with your operations, they are not familiar with your finances, your logistics or how honest you are in your dealings or how passionate you are in...
by admin | Nov 25, 2019 | Microsoft
“When I think about great service, it’s about how you take every interaction you have with the customer and use that as a way to improve their perception of your organization.” – Jon Herstein, SVP of customer success at Box. This quotation, and its implications...
