by admin | Dec 10, 2019 | Microsoft
Customer Support – What’s New? Customer support is the facade of a business. Customers are not familiar with your operations, they are not familiar with your finances, your logistics or how honest you are in your dealings or how passionate you are in...
by admin | Nov 25, 2019 | Microsoft
“When I think about great service, it’s about how you take every interaction you have with the customer and use that as a way to improve their perception of your organization.” – Jon Herstein, SVP of customer success at Box. This quotation, and its implications...
by admin | Nov 6, 2019 | Microsoft
How Startups Can Benefit From CRM Solutions According to a research, 14% of all the small business failures can be attributed to the ignoring of customers or poor customer experience. Startups need to acquire and retain customers as much as they want to thrive...
